service agreement
This service agreement sets out the terms and conditions between me, the service provider, and you, the recipient of these services.
confidentiality: I will not share private information of anyone I work with. This includes private data and any personal information shared with me.
privacy: If you are accessing my content through a third-party web provider (i.e. Youtube or Momence) including anything that is embedded into this website, please be aware that they may collect data from you, including your location. If you book with Fitogram, please note they have their own privacy policy
materials + equipment: I ask that you take care when borrowing any equipment belonging to the studios, including mats, bolsters, blocks or using the facilities. If any of the equipment gets damaged or broken whilst you are using it, please notify me. If you cause any damage to the material when using it you may be asked to replace it or pay for the reparations, depending on the nature of the damage.
cancellation: for drop-ins, class cards and flatrate memberships you may cancel your class booking 1 hour before the class starts and receive a refund. You may also transfer your booking to another class. After this time you may still cancel but you will not receive a refund.
If the class is cancelled by the teacher and you have paid for a drop in or used a 5-10-20 class card, you will be refunded or receive credits, according to your choice.
the purchase of class cards + flatrate memberships are non-refundable and may not be transferred to another person
flatrate memberships do not auto-renew.
for flatrate holders, classes cancelled during the period of your flatrate are non-refundable or to the teachers discretion.
If I am unable to teach due to sickness the class may be taught by another teacher or cancelled.
events, retreats and workshop will have their own specific cancellation policy.
property + rights: if you pay for access to any recording of a class you do not have permission to share or post it anywhere publicly. Please respect this honesty policy, thank you.
online participation: booking for an online class is for the individuals who’s name is on the booking only and may not be shared. Every person participating in the class must make a booking and payment, unless already clarified with me before the class starts.
time keeping: classes will always aim to start on time, late comers are welcome up to 5 minutes after the class has started. I know that it’s not always easy to arrive on time because of life, but anything more than 5 minutes may be disturbing for me and others in the room. After the 5 minutes you will not be let in.
participant conduct: in the studio before and after class begins please keep the space peaceful so that people can arrive and settle. Outside the studio (changing rooms/’reception’) please feel welcome to gather, share, exchange and chat. Please practice with a t-shirt or top on. please do not arrive with strong smelling perfumes or fragrances. If you don’t like incense or paolo santo burning, please notify me. Remember that I am not a ‘wellness waitress’ I teach work in alignment with my purpose, that may not always align with your personal wishes, in which case you are welcome to stay and explore, or choose a different teacher, but you are not entitled to choose what I teach, that’s my job.
paypal in advanced: if you are paying with PayPal and using the manual booking for virtual classes, you must pay for the class before it starts. Payment after the class is considered a late payment. This request requires trust and honesty and I ask that you take responsibility for agreeing to this condition.
limitation of liability: if you attend class at the studio you are responsible for all of your own possessions, I or the venue will not take any responsibility for them. You may always bring valuables into the practice room and keep them on your person.
You are also responsible for your own personal well-being (mental and physical) and avoiding injury. Please treat your body with respect and kindness. If you are working with an existing injury or condition please let me know before the class. Please tell me if you are pregnant before the class. If you have been ill or had recent surgery please make sure you’re feeling good enough to come back.
If you are working with any specific traumas or feel emotionally unstable, as much as is possible for you please let me know. Especially if there are any specific words or positions that you would like to avoid so that I can help to create a safe space for you in the room. I am not a qualified trauma informed teacher, although I have educated myself and I do work in accordance with trauma informed practices. If you experience any mental or psychological triggers based on the topics and materials shared by me during my courses please feel welcome to speak to me directly, I will listen. However, please keep in mind that the nature of this work can at times be confronting, that is why I teach you on how to expand your ability to be confronted and hold the charge of your experiences. You are ultimately responsible for how much you can engage with the work and where you decide to hold back.
I am responsible for respecting your personal space, asking permission before using any hands on assistance and not putting you and your body in any irresponsible circumstance that may cause injury. I am properly trained to work with the body and teach movement and regularly update my knowledge. You have complete agency over your own body and what you choose to do or not do during the class (and always, at any time, anywhere in life). Injury can happen, in which case, if desired, I will offer support for aftercare or help you to understand why it happened and how to prevent it reoccurring.
I am not a medical professional, if you have mental or physical illnesses that need addressing please seek the appropriate professional support.
You do not have to agree with all of the teachings shared in my work, but please respect them and me when attending my classes. I encourage you to consider and discern for yourself, from an embodied state of awareness, what aligns with you and what does not.
covid-19: During the covid-19 pandemic there have been regulations stipulated by the German state, including hygiene precautions, spacing, fresh air, collection of contact details etc. All state regulations are followed and in person classes only take place when it is allowed according to these regulations.
If you are sick or have symptoms - stay home! If you have recently been to class and test positive for covid-19, please tell me as soon as possible.
Tolerance + responsibility: We unfortunately live in a society that is intersected by discrimination and inequality. Sometimes, we subconsciously repeat discriminative bias ways of thinking about or treating ourselves and others in accordance with identity (skin colour, gender, ability, sexuality etc). Part of my work is about increasing awareness of our conditioning and working to treat each other in conscious, respectful ways that reduce harm. All my offerings are intended to be welcoming and as safe as is possible, across the intersections of people. I consider it the responsibility of every participate to be aware of potential discriminative behaviour and treatment of others. If you behave in discriminative ways that cause someone, including me, to raise a complaint against you, the parties involved will decide together how to proceed and you could be asked to leave the community.
We must learn together and most importantly take responsibility for our own behaviour towards each other, a process of accountability can be expected.
You can contact me through the details on the contact page if needed.
conflict mediation: If necessary, I will offer to mediate a conflict between members of the community myself, and in such case I will always seek the permission of the person or persons who feel offended or vulnerable. Any conflict resolution or counter action will only be enacted upon with the agreement of those who have experienced the offence. I will always prioritise listening to the voice of the person/s who feel offended or vulnerable. If a conflict arises between members of the community where I am included or cannot be impartial, I will seek a third party mediator to assist in resolving. The responsible party for the conflict may be asked to cover the costs of this service.